HELP

If you have a question – feel free to pop in and ask us anything.

Of course, that involves effort, and you’re already looking at the help section. So we’ve got some frequently asked questions and answers right here.

If your question isn’t answered here – you can email us at clubhouse@caddiesgolf.co.uk and we’ll get back to you with an answer. Alternatively if your enquiry is is not answered by our FAQs below, then please call 0345 216 0200

If it’s the answer to life, the universe and everything – the answer is 42 (according to Google).

DO YOU ACCEPT CASH PAYMENTS?

Caddies is a cashless venue, payments can be made with all major Credit & Debit Cards.

DO YOU HAVE A CLOAKROOM?

Lockers are available on-site, these are charged at £2 for up to 3 hours of use.

DO YOU OFFER CONCESSIONS?

We do not offer concessions, but carers can accompany a guest around the courses for free – the carer would only be required to pay if they wished to play.

I AM RUNNING LATE FOR A BOOKING, WHAT SHOULD I DO?

If you’re going to be less than 30 minutes late, there is no need to contact us (unless your one of the last bookings of the day, which would put your tee time past our last tee time slot – in this instance do contact us). If you are going to be more than 30 minutes late, simply contact us to discuss options available.

I CAN NO LONGER ATTEND MY BOOKING, CAN I CANCEL?

Bookings cannot be cancelled and refunded, but you can reschedule them to an alternative date. To do so, just contact us to arrange a new date/time.

WHAT ARE YOUR OPENING HOURS?

For opening hours, please visit our Plan Your Visit page.

CAN I JUST TURN UP?

We will always try out best to accommodate walk-ins, but always recommend booking in advance where possible to ensure a smooth visit as sometimes walk-ins can incur a long wait time. Please check opening times before visiting.

IS IT SUITABLE FOR CHILDREN?

Caddies is suitable for children, in the interest of safety we ask that all under 18s are supervised whilst on-site.

IS IT WHEELCHAIR ACCESSIBLE?

Yes, our venues are fully wheelchair accessible with accessible toilet facilities.

WHERE ARE YOU LOCATED?

Simply head to the Plan Your Visit page for details on how to find us.

CAN I ADD MORE PEOPLE ONTO MY ADVANCE GOLF BOOKING?

Yes – you can add extras onto your booking for Crazy Golf. If just a few extras, this can be done on arrival on the day (no need to contact us in advance). If looking to add more than four players, just pop us an email with your booking details and how many you wish to add (we can then sort this for you).

HOW LONG DOES IT TAKE TO PLAY CRAZY GOLF?

18 Holes – 40 minutes on average

9 Holes – 20 minutes on average

The above is based on a group of four, times will vary and are dependant on skill, group size, and other factors.

STILL HAVE QUESTIONS?

If the FAQs didn’t answer your question, don’t worry – we are here to help…

If you need help with anything Caddies related (like a party, celebration or just to say ‘Hi!’) you can email us at clubhouse@caddiesgolf.co.uk (or use the contact form below).

Alternatively you can call our bookings hotline if you wish to speak to someone directly, simply call 0345 216 0200.