HELP

If you have a question – feel free to pop in and ask us anything.

Of course, that involves effort, and you’re already looking at the help section. So we’ve got some frequently asked questions and answers right here.

If your question isn’t answered here – you can email us at clubhouse@caddiesgolf.co.uk and we’ll get back to you with an answer.

If it’s the answer to life, the universe and everything – the answer is 42 (according to Google).

WHAT ARE YOUR OPENING HOURS?

Visit our locations page by clicking here, to see individual venue opening hours simply select your nearest Caddies venue. Last admission for Crazy Golf is 1 hour prior to advertised closing time – last orders for the bar are 30 minutes prior to closing time. Hours are subject to change at management discretion.

HOW MUCH IS IT?

Visit our locations page by clicking here, to see Crazy Golf pricing simply select your nearest Caddies venue. Check out our menu page here, for restaurant pricing.

CAN I BOOK OVER THE PHONE?

We do not accept over the phone bookings, but you can book Crazy Golf and reserve a table simply and quickly via our website – to book click here.

DO YOU CATER FOR DIETARY REQUIREMENTS?

We cater for all dietary requirements. In fact, we’re committed to having a range of delicious vegan, vegetarian, dairy free and gluten free options. If there are specific dietary concerns you have beyond that, feel free to ask us in advance or let us know your requirements when you come into Caddies. You can view our allergen chart here which outlines the most common allergens found in our dishes.

Please Note: whilst we make every effort to prevent cross contamination and follow best practice in food safety & hygiene (we are rated 5/5 by the Scores on the Doors Scheme, the highest possible score achievable), we can never make guarantees that ingredients have not come into contact with potential allergen contaminants during the manufacturing process. Not all ingredients are listed on dish descriptions, please contact us in advance (or speak to a Manager on the day) who will happily show you food packaging which will outline all ingredients.

CAN I JUST TURN UP?

Yes, you can just turn up and we in almost every situation can get you onto the courses – however there can be up to a 20-60 minute wait during peak periods, which is why we recommend booking online in advance to avoid the queues. If planning to dine with us, we strongly recommend reserving a table (particularly on Friday, Saturday and Sunday) as we do often reach capacity.

IS IT SUITABLE FOR CHILDREN?

Caddies is the ideal venue for a day out with the family, with children welcome from midday till 8pm daily (last tee off time for under 18s is at 7pm). After 8pm, we are an 18+ only venue! Please be aware: we do not offer or accept Children’s Parties at Caddies, nor are we a children’s party venue.

IS IT WHEELCHAIR ACCESSIBLE?

Yes. Our bar, restaurant, facilities and both golf courses are wheelchair accessible.

WHERE ARE YOU LOCATED?

At the moment, Caddies is in Southend, but we have 2 new locations opening soon. Click here to find your closest Caddies.

CAN I JUST PLAY GOLF?

Yes. Click here to book you tee time. You can just come for a round of golf, or just come for a drink, or just come for the food – or any combination. Each round of golf takes around 20 to 40 minutes, so book 45 minutes before you book a table (if you want to have tea time after your tee time).

CAN I ADD MORE PEOPLE ONTO MY ADVANCE GOLF BOOKING?

Yes, permitting the total number of players on your booking does not exceed 25 people – you can add extras onto your booking upon arrival, they will be charged the same £5pp per round rate at reception.

CAN I BOOK BOTH GOLF AND FOOD?

You certainly can – we recommend booking your golf 60 minutes before your meal (you’ll want to build up your appetite), Click here to reserve a table and book Crazy Golf.

CAN I BOOK BOTH GOLF COURSES?

If you want 18 holes of golf, then you can definitely do that. Booking both courses is subject to availability (the easier Mulberry Thicket is our most popular) so book early to avoid disappointment.

HOW LONG DOES EACH GOLF COURSE TAKE?

Both our golf courses take around half an hour, depending on your skill level and the size of your group. Both courses end at our tenth hole – Lord Caddie’s Fireplace – where you can win a free round of golf (or fail, and get one of his hilarious insults). If you are booking a table to eat afterwards, we recommend starting your golf 60 minutes before your meal.

CAN I RESERVE A TABLE?

You can, just by clicking here. The food at Caddies is great enough that we don’t need the golf – but we love it! If you want to play golf before you eat, book your slot 60 minutes before your table time.

STILL HAVE QUESTIONS?

If you need help with your health (especially if it’s not gone down in over 4 hours) call 111.

If you need help with anything Caddies related (like a party, celebration or just to say ‘Hi!’) you can email us at clubhouse@caddiesgolf.co.uk

 

If you want to see what we’re doing and find out about our latest special offers and events, check out our social media channels