The Most Magical Santa’s Grotto in Southend!

See Father Christmas magically appear from the fireplace and experience a magical festive show at the one of a kind Christmas Experience in the heart of Southend…

The Caddies Christmas Experience is back for 2024. Our one of a kind immersive experience starts with a truly magical festive show for all the family in our Christmas Theatre, before venturing into Santa’s Grotto where you’ll witness the awe-inspiring moment of Santa appearing from the fireplace.

The experience sells-out every year, so booking in advance is essential – tickets are now on sale.

2024 TICKETS ON SALE SOON

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“Absolutely amazing Christmas Experience. The Kids LOVED it – Pure Magic!”

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“An absolutely magical time seeing Father Christmas, amazing to see him come down the Chimney.”

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“It was the best Santa meet we have ever done. All 3 of my children were absolutely transfixed. Thanks so much for bringing the magic to life.”

BOOK NOW

All guests (adults and children) will require a paid ticket for entry. Minimum of one paying child & adult required per booking. The Caddies Christmas Experience uses smoke effects and flashing lights.

FAQ

IS EVERYTHING INCLUDED IN THE TICKET PRICE?
Your ticket includes entry into the Festive Show and Santa’s Grotto.

Crazy Golf and other activities at Caddies (such as Shuffleboard, the Ball Pit, etc) are an additional charge and are not included in the Christmas Experience ticket.

HOW LONG DOES THE EXPERIENCE LAST?
The show lasts for approximately 20 minutes, this starts at your booked time. Afterwards, you will experience the joy of meeting Santa in his Grotto and seeing him arrive from the fireplace, each meet and greet with Santa lasts for approximately 4 minutes. Please note, there will be a wait to see Santa after the show finishes, this is 45 minutes on average. Whilst waiting, our Elves will keep everyone entertained with fun & games.
WHAT TIMES/DATES DOES THE CHRISTMAS EXPERIENCE TAKE PLACE?
2024 dates and tickets will be released soon.
DO CHILDREN GET A GIFT FROM SANTA IN THE SANTA’S GROTTO?
Paying children will receive a Soft Toy gift from Santa, which has a retail value of £5.
ARE PHOTO SOUVENIRS AVAILABLE?
We won’t be taking or selling up-charge photos at the event, instead we invite you to take as many photos of your own – so bring your cameras to capture those magical memories.
ARE ADULTS REQUIRED TO PAY FOR THE GROTTO?
Yes, we charge a separate adult and child ticket – this is to provide families with fewer adults attending than children with a fairer and better value pricing structure.
WHAT HAPPENS IF WE ARRIVE LATE?
If you arrive late for the Christmas Experience, you will miss the show and potentially parts of the experience. We strongly recommend aiming to arrive with plenty of time to spare, and perhaps play Crazy Golf beforehand as an additional buffer.
I STILL HAVE QUESTIONS THAT I NEED ANSWERING?
Simply click visit our Help Page, or Contact Us.

BOOK NOW

All guests (adults and children) will require a paid ticket for entry. Minimum of one paying child & adult required per booking. The Caddies Christmas Experience uses smoke effects and flashing lights.